TOUR GUIDE POLICY
Tour Leaders, Guides & Escorts are required to remain with their groups on the premises at all times during their visit. A contact mobile number is required at check in at all times.
LUNCH BOOKINGS & RESERVATIONS
Any changes to lunch bookings MUST be made at a minimum of 24hrs prior and will not be changed on the date of visit. Alcohol is not permitted to be brought into the park.
Tour Leaders, Guides & Escorts are required to assist their groups at the Koala Photo precinct.
Groups who present to Koala Photos without a Tour leader, Guide or Escort will not be permitted to have their Koala Photo taken.
PHOTOS OF CHILDREN
Please advise the tour group that the taking of photos or videos of children are not permitted at Currumbin Wildlife Sanctuary without parental consent. They may be asked to delete the photo; refusal could lead to removal from the Sanctuary. Please respect the family’s privacy whilst visiting the park.
SHOWS AND ENTERTAINMENT
Tour Leaders, Guides & Escorts are required to sit with their guests during the shows. This includes but is not limited to;
The Wild Skies Free Flight Bird Show;
The Australiana (Sheep Shearing) Show;
You will be required to ensure your guests remain seated at all times so as to ensure the continuation of the show. If your guests refuse to listen to the request they will be asked to leave the show.
WELFARE OF OUR ANIMALS
As a leader in animal welfare we provide dignity and respect and the best care for all of our animals.
Please educate your groups on the correct treatment of all the wildlife inside sanctuary. If your group is seen to be causing harm or being cruel to the animals they will be asked to leave the Sanctuary.
Kangaroo protocol – Please advise your group to watch the Video on entry to the Kangaroo Paddock.
袋鼠园规则 - 请提议您的团队观看位于袋鼠园入口处的安全影片。
SMOKE FREE ZONE
Currumbin Wildlife Sanctuary is a smoke free environment inside the park, there are designated smoking areas on exit please instruct your groups of the location of these areas.
Please watch the Kangaroo Safety Video