SANCTUARY PARK VOLUNTEER PROFILE
You will be a friendly and welcoming people person, who will commit to a long-term role at the Sanctuary, has the ability to recall information, and interact comfortably with guests of all ages and nationalities.
LEVEL OF FITNESS REQUIRED: GOOD
WHAT TO EXPECT
Currumbin Wildlife Sanctuary’s Park Volunteers play a key part of daily Sanctuary operations and in making our guests feel welcome. Park Volunteers are stationed throughout the Sanctuary and are involved with greeting our guests of all nationalities, answering questions about our animals and attractions, assisting guests in locating shows and facilities, and helping guests to get the maximum enjoyment out of their day.
We are looking for individuals with a HAPPY AND WELCOMING disposition who are passionate about customer care, love animals, and are committed to providing an unforgettable customer experience. You will be required to work well independently and in a team environment and have exceptional interpersonal skills. Full training is provided.
ELIGIBILITY CRITERIA
To be eligible you must be able to meet the following criteria:
- Be aged over 18 years
- Be able to work a five-hour morning or afternoon shift per week, with the ability to stand and walk throughout your shift
- Can offer a minimum 6-month commitment to the program
- Be willing to work outdoors in all-weather / seasons
- Be comfortable working around mammals, reptiles and birds
- Willing to wear the volunteer uniform, comply with program standards and attend all training
- Be computer literate – able to use email and complete online training
- NOTE: You will be exposed to animals, dust and vegetation. These may cause health concerns for those who suffer allergies.
KEY TASKS
- Assist members of the public by providing information and answering general enquiries regarding Sanctuary animals and attractions
- Assist with providing directions and/or escort guests to shows
- Perform role of Train Guard to assist with guests transitioning to/from the trains
- Assist guests to interact with the Kangaroos in a safe and respectful manner
- Assist with bird feeding at the iconic Lorikeet feeding (AM and PM shift)
- Liaise and assist guests visiting our Lost Valley Precinct
- Assist with guest relations at the Wild Skies Free Flight Bird Show
- Work as part of a team of Park Volunteers under the direction of a Duty Volunteer who will roster you across various areas of the park for your shift
WHAT ARE THE BENEFITS?
- Join our friendly volunteer community, working in a team - enjoy new social and cultural experiences
- Giving back to support a worthy charity with the mission to conserve our natural heritage for future generations
- Gain new skills and knowledge, learning facts to share and inspire guests from across Australia and abroad
- This program requires a registration fee of $80 which provides you with a broad brim hat, name badge, and sun-protectant volunteer shirt, plus a NTAQ TEAMS card (after 3 months volunteering) with many benefits including free entry and discounted offers at the Sanctuary and other Qld National Trust properties for you and your family.