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General Conditions of Entry

Conditions of entry are subject to Government and other regulatory legislation, health orders, directions and mandates that require compliance by law.

Admission price includes all presentations, shows and attractions except food, merchandise, photo sessions, TreeTop Challenge or pay per use facilities.

Published times of shows or attractions may vary.

The operation of some attractions may be affected by adverse weather conditions or maintenance activity.

Children 13 years and under are not permitted to enter the attraction unaccompanied and must be accompanied by a person 18 years of age or older.

No commercially prepared food or beverages may be brought into Currumbin Wildlife Sanctuary.

No alcohol or drugs of any type shall be bought on to the premises and you may be refused entry or evicted if we reasonably believe that you are adversely affected by drugs or alcohol.

No glassware or sharp objects may be brought on to the premises.

Due to quarantine requirements, no animals are permitted within the park, with the exception of guide, hearing and assistance dogs certified under the Guide, Hearing and Assistance Dog Act 2009.

Scooters, skateboards, bicycles, roller blades or other equipment that may interfere with pedestrian traffic or animal welfare are not permitted.

Novelty items such as balloons, party decorations, devices with lighting or sound effects, personal media players or speakers and any other item that is identified as a potential welfare risk to animals or guests are not permitted inside the park.

Design and systems of National Trust of Australia (Queensland) Ltd. (The Company) are protected by copyright and other intellectual property rights. You must not infringe those rights.

Vehicles are parked at your own risk. The Company will not be responsible for loss of, or damage to any vehicle, accessory, or contents in, or on any vehicle.

Currumbin Wildlife Sanctuary is a smoke free environment inside the park. Smoking, including the use of e-cigarettes, is permitted in designated areas only; no food or beverage may be consumed in designated smoking areas under Queensland Law.

In The Company reserves the right to refuse entry or remove guests from the Sanctuary for vandalism, stealing, offensive or violent behaviour, queue line jumping, failure to properly supervise persons under your care, failure to follow safety instructions or failure to comply with these Conditions of Entry. Such actions may result in immediate eviction from the venue without a refund. Additional action may include Police involvement and /or a venue ban.

The Company reserves the right to inspect your bags at any time for security purposes.

Any photographs, videos or sound recordings taken by you must be for personal use only. Any use, reuse, or production for commercial purposes without our express written consent is strictly prohibited.

The Company reserves the right to photograph guests at any time for security purposes or for use in connection with the promotional activities and general commercial operations of The Company. You expressly agree to the use of your image and likeness for these purposes without compensation.

The use of image recording devices is not permitted in any change room or bathroom facility. Please report any incidents to staff immediately.

Tickets, vouchers, and passes must be original, display an expiry date and be presented prior to that date, Photo ID and matching signatures are required on request. Fraudulent use will be referred to police.

Guests may not display anything that contains obscene, foul, profane, illegal, or unacceptable language, photos, images, symbols, or phrases, etc. If your clothing or swimwear does not comply with these regulations, appropriate attire is available for purchase at Natures Gifts Shop.

Please be advised that appropriate footwear and clothing must be worn at all times on Sanctuary grounds.

General Ticket Conditions

E Tickets is non-refundable and cannot be transferred.

Experience Pass holders must book TreeTop Challenge times prior to arrival and after purchase on 07 5661 9038.

Check promotions for redemption dates.

Prices are subject to change without notice due to any changes in government charges, taxes, or levies. All prices in AUD and include GST.

Tickets can only be purchased through this web site by using a major credit card. Your credit card will be debited at the time of ordering.

All credit card purchases are made through the Westpack Bank secure payment facility. The service uses a Secure Sockets Layer (SSL) protocol that was developed to protect confidential information such as credit card numbers and other financial data from interception and hacking. In the unlikely event that you believe any unauthorised use of your credit card has occurred, please immediately notify us by email and contact your bank directly.

Handle your e-ticket as you would cash. Be cautious if someone offers to sell you this document – it has no official resale value and may be an unauthorised copy.

Lost, damaged, or stolen tickets cannot be replaced.

Currumbin Wildlife Sanctuary Valid for entry during normal park operating hours only (excludes after hours events).

Concession tickets are valid for pensioners, students, and seniors upon presentation of valid ID.

Upon completion of purchase, you will be emailed an e-ticket.

Entry only granted on presentation of printed or digitally displayed e-ticket.

Valid photo ID and credit card used for purchase may be required to validate.

E-ticket can only be used once.

Your image may be taken at any time for security or sales purposes.

Please do not leave your bags or belongings unattended.

General Admission Tickets

Currumbin Wildlife Sanctuary E-tickets are valid for the date selected at the online checkout (this will be displayed on your confirmation and master ticket emailed to your nominated email address) unless otherwise stated. Changes can be made to the selected date within 12 months of original purchase date. All E-tickets are non-transferable and not redeemable for cash. Tickets cannot be on-sold to another party for re-sale. (Special circumstances may be reviewed under Management discretion).

Government issued pension card must be provided on entry to receive concession price.

You will receive an email including your invoice and your E-ticket. Entry is granted by presenting, a printed E-ticket or displayed on a mobile device.

Currumbin Wildlife Sanctuary reserve the right to close exhibits, shows and attractions as required.

Unless expressly stated to the contrary tickets do not include access to special events conducted outside of advertised park trading hours.

Does not include experiences and attractions that are not included in entry price.

Currumbin Wildlife Sanctuary visitor numbers are capped to prevent overcrowding. Entry is on a first come, first served basis. When Sanctuary reaches capacity, we cannot permit further entries.

Experience Pass holders must book TreeTop Challenge times prior to arrival and after purchase on 07 5661 9038.

Check all ticket specials for redemption dates. Some promotions do not have a one-year validity.

Prices are subject to change without notice due to any changes in government charges, taxes, or levies. All prices in AUD and include GST.

Tickets can only be purchased through this web site by using a major credit card. Your credit card will be debited at the time of purchase.

All credit card purchases are made through the Westpac Bank secure payment facility. The service uses a Secure Sockets Layer (SSL) protocol that was developed to protect confidential information such as credit card numbers and other financial data from interception and hacking. In the unlikely event that you believe any unauthorised use of your credit card has occurred, please immediately notify us by email and contact your bank directly.

Handle your E-ticket as you would cash. Be cautious if someone offers to sell you this document, it has no official resale value and may be an unauthorised copy.

Lost, damaged, or stolen tickets cannot be replaced.

Annual Pass holders must present membership cards with photo ID on arrival.

E-tickets can only be used once.

Conditions of Entry apply.

Membership Passes

Current membership card and photo ID must be presented upon each visit.

Membership entry is not valid for special events unless otherwise stated - a surcharge may apply.

Membership subscription is payable 12 months in advance and is non-transferable.

A membership renewal offer will be forwarded prior to the expiry date of the current membership.

As a company limited by guarantee, our Constitution provides that in the most unlikely event National Trust of Australia (Queensland) Limited of being unable to pay its debts on winding up, its current members would each be liable to pay, as a guarantee, a maximum sum of $5.00. We are therefore required to inform you that in becoming a member, you accept this obligation.

Vehicles are parked at your own risk. The Company will not be responsible for loss of, or damage to any vehicle, accessory, or contents in, or on any vehicle.

Government issued concession card must be provided to receive discounted concession member rates.

Responsibility

There are inherent risks in the participation on an amusement ride, device, activities or attendance at the Sanctuary.

You, by your participation, accept the inherent risks of which a reasonable person is or should be aware.

Adults are responsible for minors under their supervision.

You must not participate in or on any amusement ride, activities, or device when under the influence of alcohol or drugs.

You must act with good judgement and consideration, both for yourself and others, and to refrain from behaviour which could affect your safety, the safety of others, or the safety of the device and activity itself.

You must obey all responsible written and verbal instructions and warnings given by Currumbin Wildlife Sanctuary staff and volunteers including the operators of any ride, activity, interaction with animals or device, without objection.

You must use, as instructed all safety equipment provided when participating in any ride, activity, or device.

You are responsible for your own personal property.

Currumbin Wildlife Sanctuary takes all responsible steps to provide you with safe and enjoyable attraction experience. However, Currumbin Wildlife Sanctuary will not be liable for any person in respect of any loss of or damage to the personal property of, or the loss of life or personal injury to, any person, whether that loss, damage or personal injury is caused by any persons negligence (including the negligence of Currumbin Wildlife Sanctuary) or otherwise. This exclusion of liability does not apply to liability that cannot by law be contracted out of, for example, because of the Trade Practices Act.

In these Conditions of Entry, “Currumbin Wildlife Sanctuary” includes the owner and operator of Currumbin Wildlife Sanctuary and all Currumbin Wildlife Sanctuary staff.

Health and Height Advice

Height and age restrictions may apply to some activities and attractions.

Further specific restrictions may be displayed throughout the Wildlife Sanctuary and must be adhered to.

Appropriate clothing must be worn at all times.

For safety reasons, minimum height restriction of 140cm and minimum age restriction of 12 years is required to hold a koala.

Minimum age requirement varies for animal encounters and should be reviewed before purchasing.

Conditions for Feeding Animals

The feed we provide to feed our birds or animals may contain traces of milk and nuts.

All birds and animals can carry diseases which may be transmitted to people, please ensure you wash your hands with soap and water after handling animals and before eating or drinking.

Some people are more at risk such as the young and elderly or people who are or have recently been sick.

Pregnant woman should not feed wild birds.

Adults must supervise children.

Wear a hat and long sleeve shirt to prevent scratches when feeding birds.

Animal Encounter Conditions

Age restrictions apply and vary between encounters.

In the event of inclement weather, suitable attire should be worn or purchased from the retail outlets.

As you are going into operational areas, no strollers access. Wheelchairs or walking aids may be accommodated with prior discussion.

As you are entering a behind the scenes precinct, no personal photography will be permitted.

A person may not physically touch or place any other object or item through the wire of enclosures, unless invited and supervised by a qualified Currumbin Wildlife Sanctuary staff member.

The tour may be cancelled due to reasons beyond The Company’s control to ensure the safety of guests and animals. Tour refunds will be available in the case of this.

You will be going into areas of the Sanctuary that are not normally accessed by guests; as such you must stay with your guide and obey all instructions as given. Failure to do so may result in the tour being suspended or cancelled.

TreeTop Challenge

TreeTop Challenge is designed to be more challenging as you move through the 3 levels. You are welcome to take a break at the end of any course if you wish.

The TreeTop Challenge courses have been designed for children and adults alike for family fun, fitness, and team building. Participants must be able to comfortably reach 160cm to enter. To measure yourself or a child, stand with flat feet on the ground and raise arms above head with hands outstretched. Measure from the ground to the middle of the palm of the hand. To continue to the advanced black Course, participants must be able to reach 180cm.

Children under 18 require a parent/adult to sign the consent form. It is recommended that children 14 years and under are supervised by an adult throughout TreeTop Challenge.

The TreeTop Challenge activity will require you to conquer your fear of heights and is suitable only for persons physically and mentally able to sustain a minimum of physical exertion and stress.

TreeTop Challenge is not recommended to pregnant women, people with brittle bones, heart problems, epilepsy, high blood pressure or any other adverse medical condition.

The equipment provided (gloves, harnesses, helmets, ropes, and pulleys) is checked daily by staff and must be used according to the instructions given.

Closed in shoes must be worn to participate in the activities.

Long hair must be tightly tied back.

School Holiday Program Entry Conditions

In consideration of, and as a condition of my child’s participation in Wild Adventures School Holiday Experience. I hereby:-

  1. Warrant that my child is medically fit (including physically and mentally) to participate in the Wild Adventures School Holiday Experience (the Program).
  2. Agree that my child will participate in the Program at their own risk, and I acknowledge that Wild Adventures School Holiday Experience activities involve animal food, animal feeding including the possibility of entering restricted feeding areas, animal handling &/or physical contact, train rides and viewing of shows and exhibits that are potentially risky and dangerous and may result in personal injury and/or death to participants.
  3. Agree that my child will abide by the rules and conditions of the Program including those in any literature or verbal or written instructions.
  4. Waive, release and discharge all and any claim, right or cause of action howsoever arising, whether or not presently ascertained, immediate, future, or contingent, which I may otherwise have for or arising out of loss of my child’s life or injury, damage or loss of any description whatsoever and howsoever caused which my child may suffer or sustain in the course of or consequent upon their participation in the Program.
  5. Indemnify against any claim, right or cause of action however arising whether or not presently ascertained, immediately, future or contingent which I or anyone else may have for or arising out of loss of my child’s life or injury, damage or loss of any description whatsoever and howsoever caused which they may suffer or sustain in the course of or consequent upon my participation in the Program.
  6. Agree that the waiver, release and discharge contained in paragraph 4 above and the indemnity contained in paragraph 5 above shall operate in favour of The National Trust of Australia (Queensland) and its employees, assigns, sponsors, agents, officers, directors and related bodies corporate (as that term is defined in the Corporations Act), each the “released persons’, and shall so operate whether or not the loss, injury or damage is due or attribute to an act, neglect or omission of any one or more of the released person;
  7. Agree that the waiver, release, and discharge contained in paragraph 4 above and the indemnity contained in paragraph 5 above may be pleaded as a complete bar to any claim, notice, demand, action, proceeding, litigation, or judgment which has or may be brought or made or recovered against any or each of the released persons.
  8. May participate in a Honey World excursion (on Frogs and Mini Beasts days only), which is located across the road. My child will be supervised by Currumbin Wildlife Sanctuary staff at all times, including while cross the road at the pedestrian crossing.

I understand that my child:

  • Will be supervised by Currumbin Wildlife Sanctuary staff during session times.
  • Will interact with Currumbin Wildlife Sanctuary staff.
  • Will interact with live animals including physical contact.
  • Will undertake activities involving animal food & feeding, train rides & the viewing of shows & exhibits (animal food and Sanctuary surroundings may contain allergens)

Please note: Currumbin Wildlife Sanctuary staff will not be responsible for the administration of any medication. Information is required in case of an incident requiring first aid or other medical attention. Should your child require medication during their time at Currumbin Wildlife Sanctuary, please ensure that your child is aware of the dosage and how to administer appropriately.

Failure to disclose any medical conditions may result in your child being excluded from activities up to and including being sent home. This is for their health and safety while in our care.

Promotional & Prize Vouchers

General Admission only
General Admission & Experience to be used on the same day
General Admission & Experience Voucher will not be replaced if lost
Participants will need to check in at the Visitor & Members Services office on arrival
Appropriate closed in footwear must be worn, no high heels or sandals
No change given
Cannot be used in conjunction with any other offer
Not redeemable for cash
This voucher cannot be sold
TreeTop Challenge is not included
No extensions given

Gift Cards

Gift Card can only be used for General Admission or Experiences
Gift Card can not be used for in park spend ( inclusive of Food & Beverage or retail items)
Gift Card to be used completely on the same day
No change given on unused credit
Not redeemable for cash
Gift Cards can not be sold
Tree top challenge is not included
No Extensions given
Gift Card is non transferable
Gift Cards are non-refundable
Gift Cards can be used online or at the front gate

Hospital Open Day Vouchers

No photocopies will be accepted
Only original vouchers accepted
No change given
Cannot be used in conjunction with any other offer
Not redeemable for cash
This voucher cannot be sold
No extensions given

Membership Renewal Offer May-July 2024

This single use voucher entitles our NTAQ members to a complimentary kid's meal at ‘The Homestead’ with the purchase of a full priced adults' meal. To be redeemed upon their visit to Currumbin Wildlife Sanctuary on their new membership purchased.

  • This voucher expires July 31, 2024.  

  • Not redeemable for cash. 

  • This voucher is redeemable only at ‘The Homestead’.  

  • Must be used on the guests first visit on their yearly membership.  

  • Original voucher only. No copies accepted. 

  • Voucher cannot be re-issued if lost or misplaced. 

  • Limit of one per person. 

  • Non-transferable & no exchanges permitted.  

  • ‘The Homestead is open between 10:30am – 3:30pm daily.

On Ya Bike for Wildlife e-bike Christmas Raffle 2024 - Terms and Conditions

  • The raffle prize is a FatFish Fat Tyre ebike, worth 2,499 AUD.  

  • Competition Starts: Friday 15 November 2024. Competition Ends: 11:59pm QLD TIME 22 December 2024. 

  • Each raffle ticket equals 1 entry to the competition. 1 entrant may have multiple entries buy purchasing multiple raffle tickets. There are a maximum of 11,250 tickets available to buy. 

  • You must be over 18 and a resident of Australia to enter. 

  • Ineligibility to enter: A person is not eligible to enter if they are: (a) a staff member of Currumbin Wildlife Sanctuary or (b) engaged in conducting the raffle draw or (c) a member of the immediate family of a person mentioned in (a) or (b). As such Currumbin Wildlife Sanctuary staff and their immediate families cannot enter.  

  • The competition will be drawn by 10am (AEST) on Monday 23rd December, and the winner chosen at random will be contacted prior to 5pm (AEST) on that day via phone or email. 

  • The ticket holder can redeem the prize from 9am (QLD TIME) Tuesday 24 December 2024. The bike will be available for pick up from Currumbin Wildlife Sanctuary during our usual operating hours.  Photo ID will be required on pick up when redeeming the e-bike. 

  • Bike can be shipped to any location Australia wide if required. 

  • The bike must be picked up from Currumbin Wildlife Sanctuary, or shipped, by no later than 31 January 2025. 

  • All expenses other than prize inclusions listed will be the responsibility of the prize winner.  

  • The e-bike may not be exchanged for cash. 

  • The e-bike cannot be exchanged for a different colour / make / model.  

  • Thanks to FAT FISH, Fat Tyre e-bikes, 100% of the proceeds from this raffle will go towards Currumbin Wildlife Sanctuary Conservation projects. 

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