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Wildlife HOSPITAL VOLUNTEER ROLES 

 

It takes a big heart and real dedication to be a volunteer at Currumbin Wildlife Hospital. Our hospital relies on a strong team of volunteers to assist our vets and veterinary nurses to care for our sick, injured and orphaned wildlife.

We are looking for individuals with a positive, team-player attitude who are able to make a minimum 6-month, weekly commitment to the program. If you do not have 6 month availability, we kindly ask that you do not apply.

In addition, all volunteers must be able to meet the following criteria:

  • Aged 18 years or older with easy access to email
  • A moderate level of fitness
  • An understanding that you will be exposed to animals, dust and vegetation. These may cause health concerns for those who suffer from allergies
  • An awareness that you will be working in an environment where surgical procedures are conducted and with sick and injured animals, some of which will require euthanasia

Please note: Hospital staff are not authorised to assist volunteers with credit towards tertiary qualifications (e.g. signing off competencies etc.).

 

Volunteer Roles

  1. Hospital Reception Volunteer 
  2. Animal Rehabilitation Volunteer 
  3. Wildlife Ward Volunteer
  4. Hospital Facilities Volunteer
  5. Animal Kitchen Volunteer
  6. Animal Ambulance Volunteer
  7. Wildlife Deck Liaison Volunteer
  8. Pottsville Koala Rehabilitation Volunteer

There are so many ways you can help, from assisting with laundry duties, answering phone calls, cleaning enclosures, animal food prep and supporting our staffing with the nursing care of wildlife.

Applications for each role open and close depending on our availability, so if the role most suited to you is currently closed, just keep checking the website on a regular basis.

 

1. hospital reception volunteer 

The first point of contact for our wildlife hospital is at Reception. As such, Reception Volunteers play an important role in representing Currumbin Wildlife Hospital.

Tasks include:

  • Answering phone calls, liaising with wildlife care/rescue groups and assisting with the admission of wildlife
  • Ensuring the reception area is well presented
  • Assisting with additional administrative duties, including scanning


Selection criteria:

  • Being friendly and welcoming; in person and on the phone
  • Good computer skills and an excellent phone manner
  • Ability to confidently interact with members of the public, contractors and wildlife care and rescue groups
  • Ability to remain calm in a noisy, fast-paced and emergency environment
  • Previous admin experience is highly desirable, along with local area knowledge

 

2. ANIMAL REHABILITATION VOLUNTEER 

A largely outdoors role, this round requires a high level of fitness and willingness to get your hands dirty. Many of our patients, including koalas, waterbirds, raptors and turtles take several months before being fit for return to the wild. Rehabilitation Volunteers play a key role in assisting with this journey.

Tasks include:

  • Setting up, cleaning and maintaining outdoor enclosures
  • Assisting with the feeding of koalas and food preparation for other species
  • Communicating patient observations with the veterinary nurse
  • Recording data as directed by the nurse

Selection Criteria:

  • Ability to work unsupervised following direction from the supervising nurse
  • Willing and able to work outdoors in all weathers
  • Physically capable of carrying loads up to 10kg and stand and walk for long periods of time

 

3. Wildlife Ward Volunteer 

Wildlife Ward Volunteers work closely with Vet Nurses in caring for our most critical patients.

Tasks include:

  • Cleaning and maintaining indoor enclosures
  • Communicating patient observations with the veterinary nurse
  • Recording patient weights as directed by the nurse
  • Assisting nurses in the restraint and handling of wildlife, including birds, small mammals and reptiles (once trained)

Selection criteria:

  • Physically capable of standing for long periods of time
  • Ability to remain calm when working within a very fast-paced, intense environment and with injured wildlife, some of which may have sustained significant trauma
  • Ability to adapt to sudden changes in tasks depending on the number of patients in care
  • Ability to work with limited supervision and strictly follow checklists provided

 

4. Hospital facilities volunteer 

Volunteers in this role are our unsung heroes. This is a vital role that ensures our injured wildlife have a clean and comfortable environment to recuperate within.

Tasks include:

  • Performing laundry duties and restocking medical supplies as directed
  • Sorting public donations of goods
  • General cleaning of the facility areas

Selection criteria:

  • Understanding of the value of linen preparation to the Hospital
  • Ability to work indoors and outdoors within the laundry area and follow checklists in a timely and positive manner
  • Physically capable of handling loads of laundry and standing for long periods of time

 

5. Animal Kitchen Volunteer

Injured wildlife bought to the hospital by the public go through several stages of treatment and rehabilitation before they are fit to return to the wild. One thing they all have in common is the need to be fed!

Tasks include:

  • Preparing food for hospitalised patients under the instruction of the wildlife nurse
  • Cleaning of kitchen utensils, dishes, animal transport carriers and the general kitchen area
  • Interacting with our sanctuary guests on the deck over quiet periods

Selection criteria:

  • Diligence in animal food preparation and kitchen presentation
  • Ability to work responsibility within a kitchen environment, safely using all equipment, including food processors
  • Ability to work alone and complete daily checklists in a timely manner
  • Ability to safely use cleaning liquids and cleaning equipment
  • Ability to stand for 5 hrs and work within a busy environment

 

6. Animal ambulance volunteer

Our volunteer-manned ambulance is essential in the transport of wildlife to and from our hospital. We operate two volunteer ambulances Monday – Friday and one ambulance on weekends.

Tasks include:

  • Collecting contained injured wildlife from vet clinics and members of the public, delivering animals to wildlife carers and releasing or reuniting wildlife
  • Restocking the vehicle and conducting general cleaning of the vehicle after daily use
  • Driving the ambulance safely, efficiently and courteously at all times
  • Interacting with members of the public, fellow volunteers, veterinary staff and wildlife carers

Selection criteria:

  • Must hold an Open Queensland driver’s license and represent the Wildlife Hospital in a positive and professional manner at all times
  • Commitment to following road rules and ability to follow instructions efficiently
  • Understanding that you will be operating the ambulance alongside another volunteer and a willing to alternate between driving and being the passenger
  • Proficiency in the use of maps and mobile phones
  • Familiarity with the Gold Coast is highly desirable
  • Understanding that some of the wildlife you collect may be injured and critical
  • Willing to learn basic wildlife handling skills
  • Physically capable of carrying loads up to 5kg

 

7. Wildlife Deck Liaison Volunteer

Currumbin Wildlife Sanctuary guests can see what we do within the Hospital from the back deck through our glass walls. Deck liaison volunteers are our public relations superstars, and connect Currumbin Wildlife Sanctuary guests with Currumbin Wildlife Hospital, through educating and promoting the work of the hospital.

Tasks include:

  • Informing guests about the animals currently being treated within the hospital, as seen from the deck
  • Educating guests about how we care for our injured wildlife and how they can help
  • Promoting the different fundraising pathways on which the hospital relies
  • Maintaining the appearance of the deck and restocking promotional materials and resources

Selection criteria:

  • Ability to interact positively with Sanctuary guests, including individuals of all nationalities
  • Familiarity with Currumbin Wildlife Sanctuary exhibits and the layout of the Sanctuary is highly desirable
  • Familiarity with the local area, with a basic knowledge of Australian native wildlife
  • Pride in the presentation of the deck area involving duties such as sweeping, dusting and restocking of materials
  • Ability to stand for a four-hour shift

 

8. Pottsville Koala Rehabilitation Volunteer

This new role is based at our offsite koala rehabilitation facility in Pottsville, which functions as an overflow for many of our longer-term hospital koalas.

Tasks include:

  • Setting up, cleaning and maintaining outdoor enclosures
  • Assisting with the feeding of koalas
  • Communicating patient observations with the veterinary nurse
  • Collaborating and recording data as directed by the nurse
  • Assisting with general grounds maintenance

Selection criteria:

  • Able to attend the Pottsville site on a weekly basis
  • Physically capable of carrying loads up to 10kg and standing for long periods of time
  • Able to work outdoors in all weathers
  • Able to work well with others and unsupervised
  • Flexible with shift times depending on the number of patients in care
  • Able to source own transport to and from the site

 

Shift Times

Shifts run 7 days per week at the following times:

Visitor Interaction

10am to 2pm

Ambulance

8:30am to 2:30pm (Ambulance 1) and 10am to 3pm (Ambulance 2)

Pottsville

11am to 4pm (flexible)

All Other Roles

8am to 1pm (Morning shift) and 1pm to 5pm (Afternoon shift)

 

apply now - the recruitment PROCESS

Due to the high volume of volunteer applications, there are a number of steps in our hospital volunteer recruitment process to ensure you will a strong match to the volunteering vacancy and will enjoy your new role. Please note that we have limited volunteer positions available, and no guarantee of acceptance can be given.

After you apply online using the link below your volunteer application will be screened by our volunteer recruitment team. Suitable candidates will be contacted via phone or email to further explain the role, confirm your availability and discuss the selection criteria.

All volunteers who are successful with the initial stages will need to complete three trial shifts to ensure the role is a good fit for both you and our team. Volunteers will also be required to complete three online Workplace Health and Safety training modules.

Successful volunteers will be required to pay a registration fee of $45, to cover the cost of your volunteer shirt and name badge. All successful volunteers will be granted a National Trust membership and join our family of over 150 hospital volunteers!

Thank you again for your interest in helping us care for the animal patients of Currumbin Wildlife Hospital. We hope to welcome you to our Wildlife Hospital Volunteer Program sometime soon!

Apply Now

 

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