Once I've made an online gift, how can I make changes to my account (i.e. change amount, change my credit card number)?
It's so easy! Please contact us at savewildlife@nationaltrustqld.org or Phone +61 7 5534 0889.
If we receive your change prior to the month's processing deadline we can make the change effective for that month. If not, it'll take effect the next month.
What if I need to stop giving. Can I stop whenever I want?
Of course! Please contact us as savewildlife@nationaltrustqld.org or Phone +61 7 5534 0889.
Your cancellation will take place the same month, or the following month, depending upon when we receive your call.
Will I receive verification of my donations for tax purposes?
Everytime a donation is made, you will receive an email with your tax invoice attached.
Keep these handy for your End of Financial year records.
When will my credit card first be charged?
Monthly charges occur once per month.
Your first online gift will be charged to your card on the date that your transaction is made. All subsequent charges will occur a month on from the previous charge.
How will I know how my donations are being used?
We will send you a monthly update with news about our patients, vet team, research work and more.
The Wildlife News update will also provide information about new products, events and discounts.
Can I pay over the phone?
Over the phone donations
You can donate over the phone by calling the
National Trust of Australia (Queensland) Fundraising team on +61 7 5534 0889
Donations via post
ATTN: National Trust of Australia (Queensland) - Currumbin Wildlife Hospital
28 Tomewin Street
Currumbin QLD 4223
Donations via bank transfer
Bank Name: Commonwealth Bank of Australia
ATTN: National Trust of Australia (Queensland) - Currumbin Wildlife Hospital Fund
28 Tomewin Street, Currumbin QLD 4223
BIC/SWIFT Code: CTBAAU2S
BSB Number: 064-000
Account Number: 1601 4901