HOW DO I CHECK IN ON THE NIGHT OF THE EVENT?
Entry is through the Sanctuary Café. Once it's close to your allocated ticket time please follow the signage at the bottom of the ramp near the main entry gates which will direct you to the queue line.
For our VIP Ticket Holders, as you come through the Sanctuary Café, you will see a dedicated VIP Check in counter.
Tickets are electronic - we will scan tickets straight off your phone screen as you show it to us on entry. Of course, if you prefer to print these out that is not a problem.
WHEN CAN I ARRIVE?
We have allocated check in timeslots for your booking. Please do not arrive until just before your nominated session time as shown on your ticket. If you arrive early, you will be directed to enjoy the facilities at the Sanctuary Café prior to entry. Families & children will have plenty of time to enjoy the event up until 8.30pm.
CAN I GET A PASS OUT?
Guests are to remain within the event space until you are ready to leave. If there is a need for a pass out, please approach the nearest team member near the check in counter at the front of the park who will guide you on the process. If you require a pass out, please be mindful of guests queueing for the event.
WHAT ARE THE EVENT HOURS?
We have allocated check-in timeslots for your booking. Please do not attend until your nominated session time as shown on your ticket. Families & children will have a few hours of spooky fun up until 8.30pm closing time.
IS THERE PARKING AVAILABLE? HOW MUCH IS IT?
Currumbin Wildlife Sanctuary has a dedicated car park on Tomewin Street, which is open for use for the event. Parking is FREE from 3pm on the event day.
ARE THERE TRICK OR TREAT STATIONS?
Yes. We have four Trick or Treat Stations available (Zone 1, Zone 2, Zone 3 and Zone 4). Be sure to get your card stamped at the stations.
WILL THERE BE ANY AUDIO, VISUAL OR STROBE EFFECTS?
Some locations make use of visual and audio effects, including strobe lights and may not be suitable for guests with a history of vertigo, epilepsy, seizures, claustrophobia, heart disorders and high blood pressure. If you require any assistance, please approach the nearest staff member - we are here to help!
CAN YOU SEE THE ANIMALS AT FANGTUARY?
Some of our animals will be fast asleep; however, you might get a sneak peek at our nocturnal wildlife in Zone 1, but you will have to be quiet shhhhh.
CAN MY CHILDREN WEAR FACE MASKS OR COSTUMES?
Absolutely! You are encouraged to wear costumes and/or face paint.
ARE THERE PARENT'S ROOMS AVAILABLE?
Yes! Family-friendly bathrooms are located in Zone 3 next to Wild Burgers.
WILL THERE BE FOOD AVAILABLE IN THE SANCTUARY?
Yes, there are plenty of food options available on the night! Check out the different food options in each of the zones:
Zone 1
Our Sanctuary Café at the Main Entrance will be open with drinks.
Zone 2
Conservation HQ will be open until 8pm on both nights. Those with VIP Tickets can collect their free spooky donut from this location. Spooky donuts will also be available for purchase from Conservation HQ on the evening.
Zone 3
Wild Burgers will be operating, plus this is the access point for VIP food collection. Wild Waffles & Candy Store will also be open and stocked with loads of candy & ice cream options for the sweet tooth.
Zone 4
Pop up food stall with alcoholic & non-alcoholic drinks will be available.
I PURCHASED VIP TICKETS. WHERE DO I COLLECT MY FOOD FROM?
Meals are to be collected from Wild Burgers, which is in Zone 3. Spooky donuts are to be collected from Conservation HQ, which is in Zone 2.
CAN I BRING FOOD AND DRINKS INTO THE SANCTUARY?
Currumbin Wildlife Sanctuary is a fully licensed venue. No BYO alcohol is permitted.
We understand some little ones have food requirements; home packed goodies are permitted however commercial food will not be allowed at the event.
WILL FANGTUARY GO AHEAD IF IT RAINS?
Fangtuary will continue in wet weather.
Please note that during lightning and severe thunderstorms, Currumbin Wildlife Sanctuary may temporarily stop some activities until safe to operate. In extreme weather, the event may be called off for the safety of our guests and staff.
ARE STROLLERS ALLOWED INTO THE EVENT?
Strollers, wheelchairs and walking aids are allowed at the event, however no beach wagons will be allowed on the trains. Please contact us if you require any assistance.
CAN I SMOKE AT THE EVENT?
Currumbin Wildlife Sanctuary promotes a no-smoking policy. Smoking or vaping whilst inside the park is strictly prohibited.
