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Frequently Asked Questions

 

HOW DO I CHECK IN ON THE NIGHT OF THE EVENT?

Entry to this year’s event is through the Sanctuary Café. Once it's close to your allocated ticket time please follow the signage at the bottom of the ramp near the main entry gates which will direct you to the queue line.

For our VIP Ticket Holders, as you come through the Sanctuary Café, you will see a dedicated VIP Check in counter.

Tickets are electronic - we will scan tickets straight off your phone screen as you show it to us on entry. Of course, if you prefer to print these out that is not a problem.

 

WHEN CAN I ARRIVE?

This year we have allocated check in timeslots for your booking. Please do not arrive until just before your nominated session time as shown on your tickets. If you arrive early you will be directed to enjoy the facilities at the Sanctuary Café prior to entry. Families & children will have plenty of time to enjoy the event up until 8.30pm.

 

CAN I GET A PASS OUT?

Guests are to remain within the event space until you are ready to leave. If there is a need for a pass out, please approach the nearest team member towards the check in counter at the front of the park who will guide you on the process. If you require a pass out, please be mindful of guests queueing for the event.

 

WHAT ARE THE EVENT HOURS?

This year we have allocated check in timeslots for your booking. Please do not attend until your nominated session time as shown on your tickets. Families & children will have a few hours of spooky fun up until 8.30pm closing time.

 

IS THERE PARKING AVAILABLE? HOW MUCH IS IT?

Currumbin Wildlife Sanctuary has a dedicated car park on Tomewin Street which is open for use for the event. Parking is FREE from 3pm on the event day.

 

IS THERE TRICK OR TREAT STATIONS?

Yes. we have (4) four Trick or Treat Stations available (Zone 1, Zone 2, Zone 3 and Zone 4). Be sure to get your card stamped at the stations.

 

WILL THERE BE ANY AUDIO, VISUAL OR STROBE EFFECTS?

Some locations make use of visual and audio effects, including strobe lights and may not be suitable for guests with a history of vertigo, epilepsy, seizures, claustrophobia, heart disorders and high blood pressure. If you require any assistance, please approach the nearest staff member- we are here to help!

 

CAN YOU SEE THE ANIMALS AT FANGTUARY?

Some of our animals will be fast asleep; however, you might get a sneak peek at our wildlife in Zone 1 of the Nocturnal Zone, but you will have to be quiet shhhhh.

 

CAN MY CHILDREN WEAR FACE MASKS OR COSTUMES?

Absolutely! You are welcome to wear costumes and facial make-up.

 

ARE THERE PARENT'S ROOMS AVAILABLE?

Family-friendly bathrooms are located in Zone 3 next to Wild Burgers.

 

WILL THERE BE FOOD AVAILABLE IN THE SANCTUARY?

Fuel up for the night's terror-ific antics with a bite and a bevvy at the Sanctuary Markets on Friday night, open from 4-9 pm; it's here you can sink your fangs into a yummy feast of street food eats with plenty to choose from. On Friday, Saturday & Sunday our Sanctuary Café will be open, along with food stalls, pop up bars & other goodies inside the park.

Zone 2 – Jurassic Alley

Conservation HQ will be open until 8.00pm each night. Those with VIP Packages can collect their spooky donuts from this location. Spooky donuts will also be available for purchase from Conservation HQ on the evening.

Zone 3: Wild Burgers will be operating within the Sanctuary, plus this is the access point for VIP food collection. Our Wild Things Candy Store will be fully operational and stocked with loads of candy & ice cream options for the sweet tooth.

Zone 4: The Carnival

Street-style food and alcoholic drinks, soft drinks and water available along with carnival favourites like popcorn and fairy floss.

 

CAN I BRING FOOD AND DRINKS INTO THE SANCTUARY?

Currumbin Wildlife Sanctuary is a fully licensed venue. No BYO alcohol is permitted.

We understand some little ones have food requirements; home packed goodies are permitted however commercial food will not be allowed at the event.

 

IF IT IS RAINING WILL FANGTUARY STILL GO AHEAD?

Fangtuary will continue in wet weather.

Please note that during lightning & severe thunderstorms Currumbin Wildlife Sanctuary may temporarily stop some activities until safe to operate.

 

ARE STROLLERS ALLOWED INTO THE EVENT?

Strollers, wheelchairs and walking aids are allowed at the event, however no beach wagons will be allowed on the trains. Please contact us if you require any assistance.

 

CAN I SMOKE AT THE EVENT?

Currumbin Wildlife Sanctuary promotes a no-smoking policy. Smoking or vaping whilst inside the park is strictly prohibited.

 

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